National Grid urges its customers to prepare for Sandy

Customers of National Grid services, of which I am for both electric and gas, received emails urging us to prepare for Hurricane Sandy. I wanted to pass them on to you, even if you are not a customer, as there is helpful storm preparation information. Please make sure if you leave your Au Pair with your children during the storm, you fully prepare them and leave clear instructions on what to do in the case of emergency, including an emergency cell phone and supplies.

For more information about Go Au Pair and a cultural child care experience for your family, visit or contact LAR Joan Lowell in the Providence, RI and surrounding areas at or 401.309.1925.

As Hurricane Sandy approaches, National Grid is urging customers to take all necessary precautions to ensure your safety.

We have been preparing for Hurricane Sandy for several days and our employees are ready to respond to our customers’ needs. We remind you to be prepared and follow safety precautions.  Please check to make sure you have bottled water, working flashlights, a battery operated radio and extra batteries in your home. If you plan to use a generator to supply power during an outage, be sure to only operate it outdoors.

To prevent a safety issue, before operating generators, be sure to turn off the main breaker located in the electric service panel.  If you see a downed power line, do not go near it or drive over it, always assume it’s live. For more safety tips visit us at

In case you lose power, National Grid provides you with multiple ways to receive up-to-date information on things like restoration details, more safety tips, important phone numbers and more.


  • Sign up for National Grid state-level broadcast text* alerts by texting the word STORM to NGRID (64743). You can opt out of receiving text messages at any time by texting the word STOP to NGRID (64743).  
  • You can now get safety and outage information on your mobile phone via our new mobile web browser at
  • We also keep customers informed on Facebook and Twitter. Like us on Facebook and follow us on Twitter for up-to-date information.

Power outages can be reported online or by calling 1-800-465-1212 in New England and 1-800-867-5222 in New York.

For more information and to report an outage visit,

Sign up for major storm alerts

Text STORM to NGRID (64743)

Report or check an outage   |   View outage map   |   Safety and outages



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